If you've found a bug in one of our products, we'd like to know so we can squash it mercilessly. Just let us know using our bug report and support form.
General support
For general support and troubleshooting questions, see the product and technical support FAQs. Please be sure to apply the latest patch for your software before requesting technical support.
Direct Assistance is no longer available
Remember when seeking help to have information available such as:
- Complete product title and version (e.g. sof -v)
- Exact error message reported (if any) and a brief description of the problem � attach any .sav file if applicable
- Linux distribution and version
- Computer processor type and speed (e.g. AMD K6-300, Pentium II 233)
- RAM and hard disk space available
- Video and sound card make and model (e.g. Diamond Stealth 64 video, Sound Blaster 16 sound)
Patches and Updates
If any patches or updates for your game are released, they will be posted to that product's page as soon as they are ready. Check back often on your product's page for more news and updates.
Loki Newsgroups
If you'd like to discuss the games or open source projects with other users--be it for tips, support, or troubleshooting--we've set up news servers just for you. Please note that the official channels for receiving technical support from Loki are through Fenris and email to support@lokigames.com. Here's a list of the currently available newsgroups:
| Game Discussion and Support | |
| General discussions about Loki | loki.misc |
| Announcements from Loki | loki.announce |
| Requests for game ports from Loki | loki.requests |
| Civilization: Call to Power | loki.games.civ-ctp |
| loki.games.civ-ctp.tournament | |
| Descent 3 | loki.games.descent3 |
| Eric's Ultimate Solitaire | loki.games.e-u-s |
| Heavy Gear II | loki.games.heavy-gear2 |
| Heretic II | loki.games.heretic2 |
| Heroes III | loki.games.heroes3 |
| Mindrover | loki.games.mindrover |
| Myth II: Soulblighter | loki.games.myth2 |
| Quake III Arena |
loki.games.quake3 loki.games.q3sdk |
| Railroad Tycoon II | loki.games.rt2 |
| Sid Meier's Alpha Centauri | loki.games.smac |
| Sim City 3000 | loki.games.sc3k |
| Soldier of Fortune | loki.games.sof |
| Unreal Tournament | loki.games.ut |
| Kohan: Immortal Soveriegns | loki.games.kohan |
| Tribes 2 | loki.games.tribes2 |
| Deus Ex | loki.games.deusex |
| Open Source Development | |
| Fenris Bugtracking System | loki.open-source.fenris |
| OpenAL | loki.open-source.openal |
| SDL Motion JPEG Library | loki.open-source.smjpeg |
| SDL MPEG Player Library | loki.open-source.smpeg |
| Simple DirectMedia Layer (SDL) | loki.open-source.sdl |
| Setup Installer Utility | loki.open-source.setup |